Patient, in-home tech help for seniors in St. Paul
Tech help at home, in plain English.
I come to your home and help with your own phone, tablet, computer, and gadgets. One-on-one, at your pace, with no jargon.
- No deposit to book
- No cancellation fee
- No trip fee within a 20-minute drive
- Pay at the end of the visit
- Your St. Paul neighbor
What I help with
Services and prices
$95 per hour
1-hour minimum
Simple, honest pricing
- $95 per hour, 1-hour minimum. After the first hour, $47.50 per half hour.
- New Device Session: $135 flat for 90 minutes.
- No trip fee within about a 20-minute drive. Farther out, a small trip fee may apply, and I'll tell you before we book.
- No deposit and no cancellation fee. You pay at the end of the visit.
- Ways to pay: cash, check, card (Square), Venmo, or Zelle.
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Device setup and Wi-Fi
Set up new computers, phones, tablets, TVs, and home Wi-Fi.
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Smartphone and tablet basics
Calls, texts, photos, apps, video calls, and settings.
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Smart home gadgets
Smart speakers, doorbells, cameras, thermostats, and smart plugs.
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Passwords and accounts
Email, getting back into locked accounts, and password managers.
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Printers, scanners, and photo transfer
Printer setup, scanning, and moving photos off phones and cameras.
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New device lessons
One-on-one lessons on a device you already own.
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Cutting the Cord
Thinking about dropping cable? I'll help you compare streaming options, set up a streaming device or smart TV, and teach you how to find your favorite channels and shows. Simple, at your pace.
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New Device Session $135 flat, 90 min
Got something new? We set it up together and I show you how to use it, all in one 90-minute visit.
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Scam Smarts Session
A friendly, one-on-one lesson on spotting today's common scams, including fake calls, texts, emails, pop-ups, and AI voice or video tricks. We'll practice the warning signs, set up simple habits like a family code word and call-back rules, and turn on the built-in protections your phone and computer already have.
Educational session only. No guarantee against fraud. If you think you've been scammed, contact your bank and local police right away.
Prepaid hour bundles
Buy a bundle of hours up front and save a little — for yourself, or as a gift for a parent or loved one. Hours work for any service, last 12 months from the day you buy them, and unused hours can be refunded anytime.
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5-Hour Bundle
$450
Save $25 off the usual $475.
A good start if you want a few visits ready to use.
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Biggest savings
10-Hour Bundle
$850
Save $100 off the usual $950.
A generous gift, or a comfortable cushion for the year.
- Hours are used in half-hour steps, so the 1-hour minimum does not apply when you use bundle hours.
- Good for any service. A New Device Session uses 1½ hours from the bundle.
- Pay up front with cash, check, card (Square), Venmo, or Zelle.
- Unused hours can be refunded anytime.
To buy a bundle, call (651) 243-2633 or mention it when you request a visit.
Not offered: virus or malware removal. If you need that, I'll point you to someone who does it.
Four easy steps
How it works
Call or ask online
Call (651) 243-2633 or fill out the short form below. No deposit needed.
Andrew confirms
I'll call or email you to confirm the day and time.
I come to you
We work on your own devices, at your pace. I leave written notes so you remember the steps. You type your own passwords; I never log in to your bank.
Pay at the end
Pay when the visit is done: cash, check, card, Venmo, or Zelle.
When I can visit
- Monday to Wednesday: mornings (visits start before 11 AM)
- Thursday: all day
- Sunday: all day
For sons, daughters, and loved ones
Help for a parent
Helping a parent or loved one with technology, from a distance?
You can book a visit for them and pay for it yourself — or buy a 5- or 10-hour bundle as a gift. I'll come to their home in St. Paul, work at their pace, and leave written notes so they can remember the steps.
If your parent agrees, I can also follow up with you after the visit to share what we did.
Your parent stays in control. I won't rush them, and I never ask them to hand over a password — they type their own.
Call (651) 243-2633, or fill out the form below and check “Booking for someone else?” so I know how to reach you.
No deposit needed
Book a visit
Prefer the phone? Call (651) 243-2633. Otherwise, fill this out and I'll get back to you to confirm. This is a request, not a confirmed booking. No deposit needed.
Boxes marked with a star are required.
Nice to meet you
About Andrew
Hi, I'm Andrew Wiest. For over a decade I have taught thousands of clients automotive technology and smartphone use.
I'm also an Army veteran, and I live right here in St. Paul. Now I come to your home and help with your own devices, one-on-one and at your pace. No question is too small.
When I'm not helping clients, you'll find me out walking with my wife Sara and our dog, or at home with our two cats.
- 10+ years teaching tech
- Army veteran
- Lives in St. Paul
Good to know
Common questions
Do I have to pay a deposit to book?
No. There's no deposit. You pay at the end of the visit.
What if I need to cancel?
No problem, and there's no cancellation fee. Just call, text, or email to let me know.
Is there a trip fee?
Not if you're within about a 20-minute drive. Farther out, a small trip fee may apply, and I'll always tell you before we book.
How long is a visit, and what does it cost?
$95 per hour with a 1-hour minimum. After the first hour it's $47.50 per half hour. The New Device Session is $135 flat for 90 minutes. Prepaid 5- and 10-hour bundles are also available if you want to save a little or give hours as a gift.
How can I pay?
Cash, check, card (through Square), Venmo, or Zelle. You pay at the end of a visit, or up front if you buy a prepaid hour bundle.
Can I buy hours as a gift, or book for a parent?
Yes. A 5-Hour Bundle is $450 (save $25) and a 10-Hour Bundle is $850 (save $100). Hours work for any service, last 12 months, and are used in half-hour steps. Unused hours can be refunded anytime. You can also book and pay for a parent's visit. If they agree, I can follow up with you afterwards. Check “Booking for someone else?” on the form, or just call me.
Is my visit booked when I send the form?
Not yet. The form sends a request. I'll call or email you to confirm the day and time.
What days can you come?
Monday to Wednesday mornings (visits start before 11 AM), and all day Thursday and Sunday. Online requests need at least 24 hours' notice. For anything sooner, give me a call.
Will you need my passwords or bank login?
No. You type your own passwords, and I never log in to your bank or financial accounts.
Do you remove viruses or malware?
No, I don't offer virus or malware removal. If you need it, I'll point you to someone who does.
Will the Scam Smarts Session protect me from all scams?
No one can promise that. It's a lesson: you'll learn the warning signs and some simple habits, and we'll turn on the protections your devices already have. If you think you've been scammed, contact your bank and local police right away.
Contact Andrew
Phone
(651) 243-2633
651-243-CODE
Email
[email protected]
Area
St. Paul, Minnesota. I come to you.
Visit hours
Mon to Wed mornings, all day Thursday and Sunday